Shipping a large vehicle across a long distance can be daunting, especially when it’s an unconventional project like transporting a 29-foot school bus destined to become a customized RV. My experience with Safeeds Transport, and specifically working with Andrew Kane, completely transformed what I anticipated would be a stressful ordeal into a surprisingly smooth and efficient process. If you’re seeking reliable and transparent vehicle transportation, particularly for oversized vehicles, my Safeeds Transport Reviews are overwhelmingly positive.
From the outset, I needed to move my partially renovated school bus 1600 miles from Idaho to Texas. As a wheelchair user, this bus was crucial for creating a fully accessible mobile home. The complexities of its size and the post-Thanksgiving timing presented immediate challenges. Andrew Kane at Safeeds Transport stepped in and provided exceptional guidance, clearly explaining each stage of the process. He kept me informed about the fluctuating market costs and the efforts to secure a suitable carrier. Initially, there was uncertainty about whether the bus was drivable from the pickup location, adding another layer of potential complication, possibly requiring a winch for loading.
What impressed me most about Andrew and Safeeds Transport was their honesty and transparency. In an industry where hidden fees and fluctuating quotes seem commonplace, Safeeds stood out. They didn’t resort to artificially low initial quotes only to inflate the price later. Andrew consistently worked to find the most cost-effective solution for my unique situation, navigating the difficulties of the holiday period and the bus’s size with expertise and integrity.
Despite the tight timeframe – I contacted them just a week before I needed the bus shipped, right before Thanksgiving – Andrew dedicated himself to finding a carrier. While others might have pressured me to increase my budget prematurely, Andrew provided expert advice on the logistical hurdles without immediately jumping to price hikes. He was realistic about the challenges of a Friday delivery given the Tuesday timeline, yet he persevered. Ultimately, he secured a carrier who, despite picking up the bus later in the week, drove through a weekend snowstorm to ensure delivery by Monday! The carrier even provided a 360-degree video of the bus safely secured on the trailer, which Andrew promptly shared with me, demonstrating their commitment to keeping me informed every step of the way. This proactive communication was a cornerstone of my positive Safeeds Transport reviews experience.
Beyond the logistics of transportation, Andrew also proved invaluable in resolving unforeseen issues that arose at both the pickup and drop-off locations. The carrier, whose name I unfortunately don’t know, also deserves immense credit for their professionalism in handling difficult circumstances at the pickup point. Despite dealing with unprofessional behavior from the pickup company, they executed the job flawlessly, earning praise from the team at the drop-off location as well.
Adding to the complexity, I was managing this transport remotely from out of state. The pickup company presented last-minute paperwork changes, which Andrew swiftly addressed, reworking and resending the documents within minutes. He even navigated legal disagreements between myself and the pickup company with remarkable skill. Furthermore, when the pickup company improperly loaded items onto the bus, Andrew efficiently handled the situation, ensuring the shipment could proceed with only a minor additional fee, despite the clear contract violation. Throughout these challenges, Andrew maintained constant communication, coordinating between the carrier, both companies, and myself. Unlike some brokers who disappear after securing a contract, Andrew remained actively involved and communicative, even when the pickup company was responsible for payment.
My experience unequivocally makes me a lifelong advocate for Safeed’s Transport. Andrew Kane’s exceptional dedication, in-depth knowledge, kindness, unwavering professionalism, and remarkable problem-solving abilities, coupled with Safeeds’ strong carrier network, are truly commendable. For anyone seeking reliable and transparent vehicle shipping, especially for oversized or unusual vehicles, I wholeheartedly recommend Safeeds Transport. My Safeeds Transport reviews are a testament to their outstanding service and commitment to customer satisfaction. The $4500 service cost was an investment well worth it for the peace of mind and exceptional service I received.
