For residents and visitors in Pennsylvania needing to reach the Department of Transportation (PennDOT) in Harrisburg, having the right contact information is crucial. Whether you need to address driver and vehicle services, report a roadway issue, or have general inquiries, PennDOT offers multiple channels to get in touch. This guide provides you with all the necessary details to effectively contact the Pa Department Of Transportation Harrisburg.
Reach Out by Phone
For immediate assistance, contacting PennDOT Harrisburg by phone is a direct and efficient method.
Customer Service Phone Number: 717-412-5300
This number connects you to the PennDOT Customer Call Center, where assistance is available for a wide range of services. Language translation is provided to ensure everyone can access the help they need. For those using TTY services, please dial 711 to connect.
Customer Call Center Hours: Monday to Friday, 8:00 AM – 5:00 PM Eastern Time, excluding holidays.
Alt text: A friendly customer service representative wearing a headset is helping a caller with their transportation questions, showcasing PennDOT’s commitment to accessible assistance.
Reporting Roadway Concerns: To report issues such as potholes, traffic signal malfunctions, or other roadway hazards, you can use the dedicated online reporting tool or call the toll-free number:
Roadway Concern Hotline: 1-800-FIX-ROAD
Contacting PennDOT Harrisburg via Email
For less urgent inquiries or when you need to send detailed information, email is a convenient option. While direct email addresses for specific departments aren’t listed, you can use the general contact forms available on the PennDOT website. Responses are typically provided within three business days. Remember that weekends and state holidays are not considered business days.
Alt text: A laptop displaying an email interface, representing the digital method of contacting the PA Department of Transportation for inquiries and support.
Driver License Center Assistance
PennDOT does not publicly list individual phone numbers for each Driver License Center. If you require assistance related to a specific Driver License Center, you should contact the main Driver and Vehicle Services Customer Call Center at 717-412-5300. Hearing-impaired individuals can use 711 for assistance.
Mailing Addresses for PennDOT Harrisburg
For sending documents or physical correspondence, use the following mailing addresses:
General Mailing Address:
Pennsylvania Department of Transportation
1101 South Front Street
Harrisburg, PA 17104
License Plate Return:
BMV Return Tag Unit
P.O. Box 68597
Harrisburg, PA 17106-8597
Addresses for Specific Forms: Always check the upper left, upper right corner of the first page, or the last page of any PennDOT form for the specific mailing address relevant to that form.
Alt text: The Pennsylvania Department of Transportation headquarters building in Harrisburg, serving as the central hub for transportation administration and services.
Share Your Feedback Through Surveys
PennDOT values public feedback to improve its services. If you have recently used driver and vehicle services, consider participating in a brief survey to help shape future improvements. You can find the survey options on the PennDOT website.
For information regarding vehicle emission testing programs, please visit the Drive Clean PA website or call 1-800-265-0921.
By utilizing these contact methods, you can effectively communicate with the PA Department of Transportation Harrisburg and access the services you need.
