Accessing healthcare should be straightforward, and at Humana, we understand that reliable transportation plays a crucial role in ensuring you can attend your doctor appointments. Humana Healthy Horizons in Florida is committed to providing accessible healthcare services, recognizing that getting to medical appointments is a vital part of maintaining your well-being. We offer auxiliary aids and services to help our members, and while specific transportation benefits can vary, we encourage you to explore the options available to you.
Humana is dedicated to removing barriers to healthcare, and this includes assisting members in accessing the transportation they may need for medical visits. It’s important to understand the resources available under your Humana Healthy Horizons plan to facilitate your access to necessary medical care. While this document outlines important notices and accessibility information, the best way to determine if transportation assistance to doctor appointments is a covered benefit under your plan is to directly contact Humana or review your plan documents on your MyHumana account.
Your MyHumana account is a valuable tool for managing your healthcare needs. Through your account, you can access a wealth of information, including details about your benefits, coverage, and in-network providers. If you haven’t already, setting up your MyHumana account online is a simple process that can provide you with 24/7 access to your health plan information. This is often the quickest way to find specific details about transportation benefits or to locate contact information for member services who can assist you directly.
Humana also provides auxiliary aids and services free of charge to ensure effective communication and equal access to our programs and services. These services are available to individuals with disabilities and include language assistance services to ensure that language is not a barrier to accessing healthcare. If you require information in an alternate format or language, Humana is ready to assist you. Links are provided to access notices about auxiliary aids and services in English, Spanish, Haitian Creole, French, Italian, and Russian, ensuring information accessibility for our diverse membership.
Furthermore, Humana operates under a strict Notice of Non-Discrimination, complying with federal civil rights laws. We do not discriminate against anyone based on race, color, religion, gender, gender identity, sex, sexual orientation, age, disability, national origin, or any other protected characteristic. This commitment to non-discrimination extends to all aspects of our services, reinforcing our promise to provide equitable access to healthcare for all members.
For specific details about transportation benefits for doctor appointments under your Humana Healthy Horizons in Florida plan, we encourage you to:
- Log in to your MyHumana account: Benefit information and plan documents are readily available here.
- Call Member Services: Contact Humana directly to speak with a representative who can answer your questions about transportation benefits and eligibility. The Florida enrollment broker can be reached at 877-711-3662 (TTY: 711).
- Review your plan materials: Carefully examine your enrollment information and plan documents for details on covered benefits and services.
Humana Healthy Horizons in Florida is dedicated to supporting your healthcare journey. We understand that transportation to doctor appointments is a critical need for many of our members, and we are here to help you understand and access the resources that may be available to you. Contact us today to learn more about how Humana can support your healthcare transportation needs.
