Navigating airport transportation can be a crucial part of your travel experience. At Austin-Bergstrom International Airport (AUS), travelers have a variety of efficient and convenient Airport Transportation Services to choose from. Whether you’re looking for parking, public transit, rideshares, taxis, rental cars, or more specialized services, AUS has options to suit every need. This guide provides a comprehensive overview of the airport transportation services available at AUS, ensuring a smooth and stress-free journey to or from the airport.
Passenger Drop-Off and Pick-Up at AUS
Austin-Bergstrom International Airport is a bustling hub, and passenger drop-off can get busy. To streamline the process, AUS offers both upper and lower-level roadways for passenger drop-off. To avoid congestion, it’s recommended to use whichever level appears less crowded upon arrival. Passengers dropped off at the lower level (arrivals) can easily access ticketing and TSA security via elevators, escalators, or stairs.
For passengers requiring special assistance, such as wheelchair service or gate escort, it’s essential to arrange this in advance through your airline. Airlines are equipped to provide assistance throughout the airport and security procedures. You can find further details on accessibility services on the AUS Accessibility page.
Parking Options at Austin Airport
For those driving to the airport, AUS provides several parking solutions. You can choose between the cost-effective Economy Lot or the convenience of two parking garages located closer to the terminal. To check real-time parking availability, compare rates, and even reserve your parking spot ahead of time, visit ABIAParking.com. On-site parking at AUS is officially managed by ABIA Parking, ensuring a secure and reliable parking experience.
Cell Phone Waiting Lot
If you’re picking someone up from AUS, the free Cell Phone Waiting Lot offers a convenient waiting area. Open 24/7, this lot is located at 2901 Spirit of Texas Drive. It allows drivers to wait comfortably until their arriving passenger is ready for pick-up, helping to reduce curbside congestion. More information about amenities at the AUS Cell Phone Waiting lot can be found here. Flight arrival times can be monitored on your mobile device, allowing for precise timing for pick-ups.
Public Transportation to and from AUS: Bus Services
Capital Metro (CapMetro) is Austin’s public transportation authority, providing bus, MetroRail, and other services. Route 20, a high-frequency bus route, serves Austin-Bergstrom International Airport, offering an economical and direct airport transportation option. For detailed schedules, route information, and fare details, please visit CapMetro.org or contact them directly at 512-474-1200.
Rideshare and Taxi Services at AUS
Rideshare services like Uber and Lyft, along with taxis, provide readily available airport transportation services at AUS. For departures, passenger drop-off for rideshares and taxis is located on the upper level/departures curbside.
For arrivals, designated pick-up zones for rideshare and taxi services are situated under the Consolidated Rental Car Facility, which is north and behind the Red Garage. To visualize the pick-up location from baggage claim, refer to this map.
Several taxi companies operate at AUS, including:
- ATX Co-Op Taxi: 512-333-5555
- Central City Taxi: 512-400-4044
- Z-Trip: 512-452-9999
Accessible Rideshare Pick-Up:
AUS is committed to accessibility. The Mobility Assistance Zone, open from 7 a.m. to 2 a.m. daily, offers a dedicated and free pick-up point for Wheelchair Accessible Vehicles (WAVs), taxis, and rideshares. This zone caters to passengers using mobility devices or requiring extra assistance. Further information about the Mobility Assistance Zone is available on the Accessibility webpage.
Tram Service for Rideshare and Rental Car Access:
To facilitate easy access to the rental car facility and rideshare/taxi pick-up areas, AUS provides two tram services. These trams offer a quick and convenient connection from the terminal to these ground transportation hubs.
Rental Car Services at Austin Airport
For travelers preferring to drive themselves, numerous rental car companies operate from the Consolidated Rental Car Facility at AUS, accessible via the airport tram. Below is a list of rental car providers with contact information:
| Rental Company | Phone Number |
|---|---|
| Advantage Rent A Car | 1-800-777-5500 |
| Alamo | 737-484-3886 |
| Avis Car Rental | 512-356-3510 |
| Budget Rent A Car | 512-356-3519 |
| Dollar Car Rental | 512-530-2277 |
| Enterprise Rent-A-Car | 737-484-3902 |
| E-Z Rent A Car | 512-969-6922 |
| FOX Rent A Car | 855-571-8410 |
| Hertz Car Rental | 512-247-7250 |
| National | 737-484-3885 |
| Payless Car Rental | 512-356-5295 |
| Thrifty Car Rental | 512-530-6811 |
Shuttle and Limousine Services
Beyond standard airport transportation, AUS also offers shuttle and limousine services for more tailored travel needs.
Shuttle Services:
- Carter Transportation (formerly Super Shuttle): 1-512-BLUE VAN (258-3826) for Airport Reservations, 512-929-3900 ext. 4 for Sales.
- Caring Hands2 Shuttle, LLC (Georgetown): 737.235.1076
Limousine Services: A wide array of limousine services are available, providing premium airport transportation:
- 4Leaf Limo: 512-633-0004
- 512Limos.com: 512-775-4309
- AAA Limousine: 512-833-5466
- ABC Limousines of Austin: 512-656-7161
- Alvin’s Limousine: 512-947-4552
- ATX Skyline Limo Services: 512-273-3585
- Austin Premier Transportation: 512-669-9328
- Austin Private Car Service: 512-765-4410
- Boulevard Chauffeur: 512-704-4447
- Capital City Limo of Austin: 512-413-1068
- Carey Limousine: 512-929-5009
- Corporate Transportation Associates: 512-222-3209
- Crown Limousine Services: 512-250-5466
- CTA Worldwide Chauffeured Transportation: 512-222-3209
- Echelon Limousine: 512-219-9447
- Elegant Limousine and Charter: 512-477-5466
- Carter Transportation/ExecuCar: (512) 929-3900 Ext 3
- ExecuCar of Austin: 512-929-3900 #2 or 800-410-4444
- Fresch Limousine Service: 512-632-6134
- J and I Transportation: 512-825-0652
- Lakeway Executive Transportation: 512-261-1515
- Leo Limos: 888-444-1107
- Limos of Austin: 512:345-5466
- Lone Star Limo: 512-291-1222
- Lux Limo & Black Car: 512-215-4971
- Lux Line Transportation, LLC
- M&M Austin Limousine: 512-577-1003
- MS Luxury VIP Transportation, LLC: 888-285-7779
- One World Limo: 512-293-7630
- PremierRides: 512-559-6406
- Royal Executive Transportation: 512-989-7272
- Texas Pride Limousine: 512-701-9323
Conclusion
Austin-Bergstrom International Airport offers a comprehensive suite of airport transportation services to meet the diverse needs of travelers. From parking and public transit to rideshares, taxis, rental cars, and premium shuttle and limousine options, planning your journey to and from AUS is made simple and convenient. By utilizing this guide, you can select the airport transportation service that best suits your travel style and ensure a seamless airport experience in Austin.
