Humana is committed to ensuring all members, especially those in the Humana Healthy Horizons in Florida Medicaid plan, have access to the healthcare services they need. Understanding your options for medical transportation is a key part of this commitment. Whether you require assistance due to language barriers or need support because of specific needs, Humana provides auxiliary aids and services to facilitate your access to medical appointments and treatments.
Auxiliary aids and services are available free of charge to help members understand their benefits and access care. This includes language assistance services in multiple languages, ensuring clear communication about your healthcare plan and transportation options. Humana’s dedication to accessibility means that language is never a barrier to receiving the medical attention you deserve.
Image alt text: Humana Auxiliary Aids and Services Notice for MMA plan members, outlining free support for healthcare access.
Humana Healthy Horizons in Florida also adheres to a strict Notice of Non-Discrimination policy. This policy ensures that everyone receives equal access to medical transportation and healthcare services, regardless of race, color, religion, gender, gender identity, sexual orientation, age, disability, national origin, or other protected characteristics. Humana believes in equitable healthcare access for all its members.
Image alt text: Humana Non-Discrimination Notice for Florida MMA plan, assuring equal access to healthcare and medical transport services.
For detailed information about your benefits, including specifics on medical transportation, accessing in-network doctors, and managing claims, your MyHumana account is a valuable resource. If you are new to Humana Healthy Horizons, creating an account online provides immediate access to these essential tools.
Remember, Humana Healthy Horizons in Florida is a Medicaid product committed to providing comprehensive care. While the provided information is a summary, contacting the Managed Care Plan directly or calling Florida’s enrollment broker at 877-711-3662 (TTY: 711) will give you complete details about your medical transportation benefits and how to utilize them. You can also explore further accessibility rights and language options available to you online. Humana is here to support your healthcare journey, ensuring transportation is not an obstacle to your well-being.
