Navigating the auto transport industry can be challenging, with numerous companies vying for your attention. Bold Auto Transport is one such company that has garnered customer feedback, both positive and negative. Examining these reviews can provide valuable insights for anyone considering their services for vehicle shipping.
One customer enthusiastically recommends Bold Auto Transport, specifically praising an employee named Marjorie. According to the review, Marjorie’s dedication and pricing were key factors in their positive experience. This customer highlights Marjorie’s exceptional service, stating she “goes above and beyond” and worked tirelessly to meet their needs. This suggests that personalized customer service is a strong point for Bold Auto Transport, at least in some cases.
However, not all experiences reflect this level of satisfaction.
A contrasting review paints a starkly different picture, issuing a strong warning against using Bold Auto Transport, labeling them a “fraudulent company.” This negative experience details issues with pre-scheduled car pick-up. Despite confirming arrangements and receiving assurances, the customer alleges that Bold Auto Transport failed to provide a driver and offered inconsistent excuses. The review claims deceptive practices and unreliability, strongly advising potential customers to avoid the company to prevent “hassle.” This account raises concerns about the company’s operational reliability and communication consistency.
Despite these severe criticisms, other customers report positive experiences.
K & V Auto Sales, a dealership in Hollywood, FL, expresses high satisfaction with Bold Auto Transport’s services. They commend the company’s “on point” communication, timely vehicle delivery, and reasonable pricing. The dealership “highly recommends” Bold Auto Transport based on their positive business interactions, suggesting reliable service for commercial clients.
Another customer review indicates a generally positive experience, citing a “good price” and quick vehicle delivery from Rhode Island to Florida without issues. Their primary complaint was the short notice provided before vehicle pick-up, which caused inconvenience. Despite this, the reviewer still rates their experience favorably, indicating that Bold Auto Transport can offer efficient and affordable vehicle shipping, though communication regarding scheduling could be improved.
Conclusion:
Customer reviews for bold auto transport present a mixed bag. While some customers praise their pricing, speed of delivery, and customer service representatives like Marjorie, others report serious issues with reliability and communication, even going as far as to warn against using the company. Potential customers should weigh these mixed reviews and perhaps seek further clarification on communication protocols and service guarantees before making a decision on using Bold Auto Transport for their vehicle shipping needs.
