When planning to transport your vehicle with CEVA, it’s important to understand the guidelines to ensure a smooth and efficient process. This article outlines key information regarding CEVA vehicle transport, helping you prepare your vehicle and understand what to expect.
Vehicle Requirements for CEVA Transport
To be eligible for standard Ceva Transport services, your vehicle must meet certain criteria. Firstly, it needs to be drivable, ensuring it can be easily moved during the loading and unloading process. Secondly, a minimum ground clearance of 120mm is required to accommodate various loading ramps and transport conditions. It’s also crucial that the vehicle is in standard condition, meaning no significant modifications or pre-existing damages that could complicate the transport. Before your vehicle movement, it’s highly recommended to complete the comprehensive Vehicle Checklist provided by CEVA. This checklist helps you confirm your vehicle’s readiness and avoid any potential issues during transport.
Public Holiday Operations
Please be aware that CEVA does not operate on public holidays. If your selected drop-off or collection date falls on a public holiday, CEVA will attempt to contact you to reschedule. However, it’s important to note that CEVA is not responsible if the booking date isn’t amended due to public holiday selections made by the customer. For a comprehensive list of upcoming public holidays that may affect your transport schedule, please click here. Planning your vehicle transport around public holidays is essential to avoid delays.
Understanding Transit Days
The transit days provided by CEVA are estimates and are calculated based on business days. This means that weekends and public holidays are not included in the transit day calculation. Therefore, when estimating the delivery timeframe for your vehicle, remember to account for business days and exclude weekends and public holidays. These estimates are designed to give you a general timeframe, but actual transit times can vary depending on various logistical factors.
Vehicle Content Restrictions
For safety and regulatory compliance, it is mandatory that all vehicles transported with CEVA are completely empty. Personal belongings or any other items are not permitted to be transported inside the vehicle. This policy is strictly enforced to ensure the security and integrity of your shipment and comply with transport regulations. Please remove all personal items and ensure the vehicle is empty prior to collection or drop-off.
Quarantine Regulations for Tasmania and Western Australia
Transporting vehicles to Tasmania or Western Australia requires strict adherence to quarantine regulations. These states have stringent biosecurity measures to prevent the introduction of exotic pests, diseases, and weeds. If you are shipping your vehicle to either of these locations, it is imperative that your vehicle is thoroughly cleaned before CEVA collection or depot drop-off. This cleaning is necessary to pass the mandatory AQIS (Australian Quarantine and Inspection Service) inspection. Pay close attention to removing mud, plant material, and insects, especially from windscreen-wiper wells, the grill, and under-wheel arches. Failure to pass inspection due to insufficient cleaning will result in delivery delays, additional fines, and cleaning costs. For detailed information on Western Australia’s quarantine regulations, visit www.agric.wa.gov.au. For Tasmania, refer to https://dpipwe.tas.gov.au/biosecurity/travellers-guide-to-tasmanian-biosecurity-whatyou-can-and-cant-bring-into-tasmania. Ensuring your vehicle is meticulously clean is crucial for transportation to these regions.
Spare Tyre and Tools Policy
CEVA’s policy allows for the transport of a standard one (1) spare tyre and the vehicle’s factory-standard tools, provided they are correctly stored and secured in their designated factory locations within the vehicle. Any additional spare parts or tools beyond the standard allowance are not permitted. Ensure that the spare tyre and tools are properly secured to prevent movement during transit.
Door Service Bookings
For customers who have booked a door-to-door service, CEVA will contact you the business day prior to the scheduled arrival of your vehicle. If a specific time frame for delivery or collection is agreed upon and no one is available at the designated location to release or accept the vehicle, you will be responsible for charges associated with sending another transporter and any incurred storage costs. Therefore, it’s vital to ensure someone is available at the agreed time and location for door service bookings to avoid additional charges and potential delays.
For further details about CEVA transport services, please visit our FAQ page. For complete terms and conditions, please click here.
