Disabled Transport Services, often referred to as mobility or paratransit, are specialized transportation options designed to provide “origin to destination” services for individuals with disabilities. These services are crucial for those who are unable to use fixed-route public transportation systems due to their disabilities. If you are certified for paratransit services in one city or region, reciprocity agreements often allow you to utilize similar services in other locations, both within Maryland and across the United States. However, it’s important to pre-register with each specific system you intend to use. For detailed information on mobility and paratransit services, the Maryland Transit Administration (MTA) website is a valuable resource.
Who Can Use Disabled Transport Services?
To access disabled transport services, you typically need to apply and be certified as eligible. The process generally involves completing an application and submitting it to the relevant transit authority, such as the MTA in Maryland.
Applying for Services in Maryland
For Maryland residents seeking to utilize paratransit services, the MTA provides an accessible application process. You can begin by completing the online MTA application form. Alternatively, you can obtain certification applications and mail the completed forms to the Maryland Transit Administration’s Certification Division located in Baltimore. The address for submission and contact details for further inquiries are:
Maryland Transit Administration
Certification Division
4201 Patterson Avenue – 2nd Floor
Baltimore, MD 21215
Phone: 410-764-8181
TTY: 410-333-2051 (Certification)
TTY: 410-539-3497 (Information Services)
Planning Your Ride with Disabled Transport Services
Navigating public transportation, especially when using paratransit services for the first time, can be simplified with assistance. Most transit systems offer information and support to help you plan your trips effectively.
Trip Planning Assistance
If you require help planning a journey using disabled transport services, information coordinators are often available to provide personalized assistance. These coordinators can guide you through the process of planning your trip, including identifying the appropriate bus or train routes, understanding transfer points, calculating fares, and determining arrival times at your designated stops. In Maryland, the MTA Information Center offers this service and is available on weekdays.
You can reach the Maryland Transit Authority (MTA) Information Center for trip planning and information about routes, schedules, and fares through the following contact methods:
Information Center Telephone Number: 1-866-RIDE-MTA (743-3682) or 410-539-5000
TTY: 410-539-3497
Interactive phone system: Available 24/7
Further Resources from the Maryland Transit Administration (MTA)
The Maryland Transit Administration (MTA) website is a comprehensive resource for all your transportation needs related to disabled transport services. Whether you need to reserve a ride, understand operating hours, find specific contact numbers, or explore other aspects of paratransit services, the MTA website is designed to assist you. Visit the Maryland Transit Administration (MTA) website for more in-depth information and to access the resources you need to utilize disabled transport services effectively.
