Are you seeking reliable and accessible transportation? Door To Door Service Transportation offers a convenient solution, especially for those who find it challenging to use standard public transit. In Hillsborough County, Florida, the Sunshine Line provides essential door-to-door transportation services to eligible residents. This service is designed to assist elderly individuals, people with disabilities, and low-income residents in accessing crucial appointments and daily necessities.
Things You Should Know About Sunshine Line’s Door-to-Door Service
- Purpose of Transportation: Sunshine Line facilitates trips for medical appointments, social service engagements, grocery shopping, health and wellness activities, and personal business errands, ensuring you can manage your essential tasks.
- Trip Prioritization and Scheduling: Trip allocation depends on the purpose and vehicle availability. Enrollment is required before booking. Reservations can be made by calling Monday to Friday, 8 AM – 5 PM, from seven up to two days in advance. Return trips are scheduled when you book your initial ride.
- Wheelchair Accessibility: All Sunshine Line vehicles are fully wheelchair accessible, ensuring comfortable and safe transport for all passengers.
Trip Details for Your Door-to-Door Service
- Service Hours and Area: Transportation operates Monday through Friday to the nearest accessible location.
- Driver Assistance: Drivers provide assistance from your building entrance to the vehicle, including help with seatbelts and wheelchair securement. However, drivers will not enter buildings to find passengers.
- Return Trip Adjustments: Changes to scheduled return times are accommodated if feasible.
Eligibility Criteria for Door-to-Door Transportation
- Eligibility is determined based on income, age, disability, transportation availability, and the necessity of transportation.
- Income Qualification: If eligibility is income-based, your household income must be at or below 175% of the Federal Poverty Guidelines, based on household size.
Understanding the Fees
- Currently, Sunshine Line door-to-door service is offered free of charge, removing financial barriers to essential transportation.
How to Enroll in Door-to-Door Service Transportation
- To enroll in the door-to-door service program, call Sunshine Line at (813) 272-7272, Monday – Friday, 8 AM – 5 PM, to check your eligibility for the program.
Required Information
When you call, be ready to provide the following information:
- Name
- Address and telephone number
- Social Security number
- Date of birth
- Disability type
- Household income
Eligible individuals will receive an application form to complete and return to finalize enrollment.
Applications
- Application form – fillable*
- Application form – printable
- For alternative formats (Spanish, large print), call (813) 272-7272.
Income declaration
Fillable PDF forms are available for income declaration.
*Fillable forms may not work with many browsers (Chrome, Firefox, Microsoft Edge, etc.) – if you have issues with the form, do one of the following:
- Download the form to your computer and open it up with a PDF viewer, such as Adobe Acrobat Reader
- Download the printable version of the form, print it, and fill out by hand
Getting Further Assistance
- For enrollment help, additional information about the Door-to-Door program, or to make a transportation reservation, contact Sunshine Line at (813) 272-7272 during operating hours.
Sunshine Line’s door-to-door service transportation is a vital resource in Hillsborough County, ensuring that elderly, disabled, and low-income residents have access to essential services and activities. By providing reliable, accessible, and free transportation, Sunshine Line enhances the independence and well-being of the community members it serves. If you believe you are eligible for door-to-door service transportation, reach out to Sunshine Line today to learn more and begin the enrollment process.
