Understanding your child’s transportation to and from school is a key part of ensuring a smooth school year in East Baton Rouge Parish. This guide provides essential information for parents and legal guardians about student transportation services.
Bus Stop Information
Students are required to be at their designated bus stops at least ten minutes before their scheduled pick-up time, as indicated on their transportation postcard. Punctuality ensures that buses remain on schedule and all students can be picked up efficiently.
Requesting Regular Student Transportation
For students who reside more than one mile from their assigned school or specialized magnet program, parents or legal guardians can request transportation services. To initiate a request, you must visit your student’s home school or the specialized magnet program office.
Special Needs Transportation Requests
Transportation for students with special needs can be requested by contacting either your student’s home school or their school of choice. The school staff will guide you through the necessary procedures to ensure appropriate transportation arrangements are made.
Special Request Approval Timeframe
Special transportation requests are typically processed and either approved or denied within 48 hours of submission. This quick turnaround aims to provide timely updates and arrangements for families.
Tracking Your Student’s Bus
To enhance peace of mind and provide real-time information, parents can track their student’s bus using the website wheresthebus.com. Creating an account on this platform allows you to monitor the location and estimated arrival time of your child’s bus.
Contacting Transportation Services for Bus Stop Queries
If you have questions or concerns regarding your student’s bus stop, the first point of contact is the Transportation Call Center. Alternatively, you can reach out to the supervisor assigned to your student’s home attendance zone or specialized program for specific inquiries.
Assistance for Homeless Students
For parents or legal guardians of students experiencing homelessness, it is crucial to contact both the Office of Homeless Programs and your student’s assigned home school. These offices will work together to address transportation needs and provide necessary support.
Transportation for Students Living Within One Mile
Transportation services are generally not provided for students who live within a one-mile radius of their home school. In these cases, students are expected to arrange their own transportation. For further clarification, please refer to Bulletin 119.
