When you’re looking to ship your car, the question “Is Montway Auto Transport Legit?” often pops up. It’s natural to be concerned about the reliability and trustworthiness of car shipping companies, especially when you’re entrusting them with valuable vehicles. While many reviews online can be mixed, focusing solely on negative feedback might paint an incomplete picture. Our recent experience with vehicle shipping highlighted the importance of choosing a dependable broker, even when things don’t go perfectly to plan initially.
We recently needed to ship four vehicles, including two prized Lotus cars. The process, particularly getting our minivan picked up, turned out to be more challenging than anticipated. We opted for American Auto Transport (AAT), and while there were significant delays and a few frustrating moments, our overall experience ultimately led us to recommend them.
Initially, American Auto Transport assigned three different drivers to pick up our minivan, and each time, unforeseen issues arose. Twice, drivers reported “equipment problems,” leading to the minivan being relisted for transport. The third driver went through a series of rescheduling attempts and then bizarrely suggested our friends leave the brand-new minivan in an unsecured, abandoned lot with the keys hidden. Understandably, that was a non-starter.
Despite these initial setbacks, American Auto Transport’s team demonstrated commendable resilience and commitment to resolving the situation. They consistently stepped up to manage the problems, even when the issues occurred on the pickup end and during weekends. Their responsiveness and dedication to finding a solution were crucial in navigating these challenges. Eventually, AAT successfully assigned a reliable driver who picked up and delivered the minivan a week later, completing our car shipping process.
It’s important to recognize that uncertainty can be inherent in the car shipping industry, particularly when relying on independent truck drivers and brokers. You essentially have two primary choices: engage a company that operates its own fleet, which typically comes at a premium cost (2-3 times higher), or work with a reliable broker who actively intervenes and resolves issues when they arise. While Montway may position itself differently, our experience indicates that American Auto Transport embodies the latter approach.
Therefore, based on our direct experience, and considering the common question of “is Montway auto transport legit?” in the context of seeking reliable car shipping, we confidently recommend American Auto Transport. Despite the initial delays and hiccups, their consistent support and problem-solving capabilities proved invaluable. We would not hesitate to use American Auto Transport again for our vehicle shipping needs. We hope sharing this experience helps others seeking a dependable car shipping solution.
