Non-medical transportation (NMT) services are designed to provide crucial support for individuals enrolled in specific programs, particularly within the DHS Division of Developmental Disabilities, Adult Home-Based Services (HBS) program. For those participating in the Home-Based Service (HBS) program, NMT offers a valuable resource. The HBS program itself is an essential option for both children and adults with intellectual and developmental disabilities who have been approved to receive DD Medicaid waiver services. It empowers these individuals by providing a monthly budget. This budget is specifically allocated for purchasing necessary services and supports that enable them to live at home, whether in their family residence or independently within their community. Importantly, transportation services are an eligible expense within this monthly allotment. These services are intended to facilitate access to a range of essential resources, including waiver services, community programs, activities, and other resources, all as outlined in the individual’s Personal Plan.
Enrolling Your Transportation Company as an NMT Provider
For transportation companies interested in becoming non-emergency transportation service providers, the enrollment process is straightforward. Please reach out to HFS Provider Enrollment Services for comprehensive assistance. You can contact them directly at 217-782-5565 or 888-618-8078. Their team can guide you through the necessary steps and requirements to become an approved NMT provider.
Utilizing Your Private Vehicle for NMT Services: Enrollment Guide
Individuals who wish to use their privately owned vehicles to offer transportation services under the HBS program can also enroll. For detailed enrollment instructions and personalized assistance, please contact ACES$ Financial Manager Services. They will provide you with the necessary guidance to get started.
- Phone: 1-877-223-7781
- Fax: 1-217-528-9849
- Email: [email protected]
Adding HBS Transportation Services to Your Existing Enrollment
For companies already enrolled for Self-Direction Assistance or Personal Support-Agency Based services and wanting to add HBS Transportation Services to their service offerings, please follow these steps:
- IMPACT Provider Enrollment System Login: Begin by accessing the IMPACT Provider Enrollment System using your personal IMPACT account User ID and Password.
- Enrollment Modification Request: Utilize the IMPACT Enrollment Modification Request PowerPoint Presentation. This helpful resource is available on the IMPACT Presentations and Materials page of the HFS website. This presentation will guide you through completing the modification request.
- Specialty Addition: Add “Transportation” as a specialty, and specify “Private Auto” as the subspecialty. Leave “No subspecialty” selected.
- License/Certification/Other Information: Enter all required details, including the driver’s license information, vehicle identification numbers (VINs), vehicle registration details, and vehicle insurance information.
- DHS, DDD Provider Enrollment Notification: After submitting the IMPACT modification request, notify DHS, DDD Provider Enrollment by sending an email to [email protected]. This informs them that the request is submitted and ready for State Review.
- IMPACT Approval Notification: You will receive an email notification directly from the IMPACT system once your application has been reviewed and approved.
- Maintaining Updated Information: It is crucial to submit an IMPACT Modification Request whenever there are expirations or updates needed for driver’s licenses, vehicle registrations, or motor vehicle insurance policies. Promptly respond to any IMPACT email notifications requesting updates to your application information to maintain compliance and active enrollment.
