Understanding Paratransit Transportation: Bee-Line Service in Westchester

Bee-Line ParaTransit offers a shared ride transportation service designed for senior citizens and individuals with disabilities in Westchester County. This service operates along Bee-Line bus service corridors and is compliant with ADA regulations, ensuring accessible transportation options.

ADA and the Role of ParaTransit

The Americans with Disabilities Act (ADA) of 1990 is a landmark civil rights law aimed at eliminating barriers for people with disabilities in all aspects of public life. Within public transportation, the ADA mandates that while fixed-route bus services should be the primary mode of transport for everyone, including individuals with disabilities, a supplementary service is necessary. This is where Paratransit Transportation comes into play.

Transit agencies, such as the Westchester County Department of Transportation, are required under ADA to provide demand-responsive paratransit service. This service is designed to mirror the fixed-route service in terms of operating hours and service areas, offering origin-to-destination and curb-to-curb transportation. Bee-Line ParaTransit serves as this crucial “safety net” for individuals who are unable to utilize the standard Bee-Line fixed-route bus system due to functional limitations.

Service Area and Further Information

Bee-Line ParaTransit operates within a 3/4 mile radius of existing Bee-Line bus routes and only during the operational hours of those corresponding bus routes.

For more detailed information, please refer to the following resources:

Rider Information Guide
ParaTransit Eligibility Guidelines
ParaTransit Quick Reference

For inquiries, new self-service account requests, or updates to contact information for the Bee-Line System online reservation system and mobile app, please email This email address is being protected from spambots. You need JavaScript enabled to view it.. Ensure to include your full name, Client ID, updated phone numbers, and a valid email address in your communication.

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