Switching trucking companies can be a daunting decision, especially when past experiences have left you questioning your career path. For one driver, the transition to Pride Transportation in Utah marked a significant turning point, transforming his outlook on the industry and reaffirming his passion for trucking. Leaving a previous mega-carrier due to safety concerns and a lack of essential driver comforts, he was on the verge of exiting the profession altogether. However, discovering Pride Transportation proved to be a game-changer, offering a stark contrast and a renewed sense of appreciation for life on the road.
From Doubt to Delight: Finding Pride Transportation
The initial experience with a large, well-known carrier had been less than ideal. Safety issues with the assigned truck were consistently overlooked, culminating in a near accident that served as a wake-up call. This disregard for driver well-being prompted a return to the terminal, a truck clean-out, and a period of contemplation. With only four months of driving experience, the prospects of finding a better opportunity seemed slim. Doubt crept in, and the thought of leaving the trucking industry became increasingly prominent.
However, a chance discovery of Pride Transportation, a 500-truck company based in Salt Lake City, Utah, reignited hope. A phone call to Steve, the head recruiter, revealed a welcoming atmosphere and a clear path forward. Despite the limited experience, there was an opportunity to join Pride Transportation, contingent on completing a 50-hour evaluation course with a trainer. Successful completion would lead to a pre-trip and road test, paving the way for solo driving. The company’s offerings resonated deeply, representing a substantial upgrade from previous conditions and prompting a positive shift in perspective. While Pride Transportation operates primarily from its Salt Lake City terminal, their hiring reach extends across numerous states, broadening their appeal to drivers nationwide.
Superior Benefits and Equipment at Pride Transport
The differences between Pride Transportation and the previous company were immediately apparent, particularly in the realm of driver comfort and compensation. While the initial carrier provided basic functionality, the quality of life within the truck was severely lacking. Essential amenities such as an inverter, APU, and refrigerator were absent, creating a spartan and uncomfortable living space on the road. Pride Transportation, in contrast, presented a compelling package of benefits designed to enhance driver well-being and job satisfaction.
The offer included a plane ticket to Salt Lake City for orientation, a $3,000 sign-on bonus, and tuition reimbursement up to $6,000, demonstrating a significant upfront investment in new drivers. Addressing the critical need for in-cab comfort, Pride Transportation equipped its trucks with a 1500-watt inverter, a built-in fridge and freezer, and even a Direct TV system with a 24″ TV and DVR. Financially, the company offered daily pay upon trip completion and competitive detention pay of $15 per hour after two hours at each customer (with specific rates for produce loads). Furthermore, drivers were assigned brand new Freightliner or Peterbilt trucks, featuring automatic transmissions and Sirius XM radio. The mileage guarantee of 2700+ miles per week and a starting pay of .35 CPM, even with limited experience, underscored Pride Transportation’s commitment to driver earnings.
Driver-Centric Culture and Facilities
Beyond the tangible benefits and equipment, Pride Transportation fostered a driver-centric culture evident in its facilities and policies. A brand new driver lounge, complete with free laundry facilities and supplies, provided a welcoming and practical space for drivers during downtime. Six paid holidays per year, with enhanced pay for working on Christmas, acknowledged driver dedication and sacrifice. The availability of 24/7 mechanics and twice-monthly preventative maintenance on trucks highlighted a commitment to safety and minimizing downtime. Weekly cash advances of up to $180, without any fees, offered financial flexibility. Drivers were also permitted to park their trucks at home during home time, adding convenience and personal time. A driver mini-van at the terminal was available for errands, further demonstrating consideration for driver needs. Finally, the company’s rider and pet policy underscored a recognition of the importance of personal connections and companionship on the road.
Smooth Orientation and Training Process
The orientation process at Pride Transportation was well-organized and efficient. Upon arrival in Salt Lake City, travel arrangements were seamless, with a plane ticket provided and hotel shuttle service readily available. The Sleep Inn provided comfortable accommodation, setting a positive tone for the onboarding experience. The orientation itself commenced with on-site physicals and drug tests conducted by visiting medical professionals, streamlining the process. Lunch was catered daily from a local deli, offering a high-quality and enjoyable dining experience. The afternoons were dedicated to essential paperwork and company policy briefings. Company vans were provided for transportation to and from the hotel and were also available for personal use in the evenings.
The subsequent days of orientation involved further company information, policy reviews, and comprehensive safety training, including the “SMITH” driving system. Practical application of the SMITH system was incorporated through on-road demonstrations, ensuring driver understanding and competency. A company tour introduced new hires to various departments and the impressive driver lounge. Pride Transportation’s training program was structured to accommodate different experience levels. Drivers with 3-6 months of experience underwent a 50-hour “Evaluation” to assess readiness for solo driving, while new drivers with no prior experience completed a more extensive 300-hour training program. This tiered approach emphasized the company’s commitment to thorough driver preparation and safety. Dedicated account opportunities, such as local routes servicing Albertson’s distribution centers, were also available for drivers based in the Salt Lake City area. Training pay was clearly outlined, with a flat rate for the 50-hour evaluation and a CPM-based team pay structure for the 300-hour program.
Testing and Truck Assignment – A Positive Surprise
The culmination of the evaluation period involved testing and truck assignment. After completing the 50-hour evaluation, testing was scheduled for the following Monday. Comfort Inn accommodations were provided for the weekend, representing an upgrade in lodging. The test, administered by the Safety Department, encompassed a thorough pre-trip inspection, a road test, and a backing test. The road test emphasized adherence to traffic regulations and safe driving practices, while the backing test was straightforward. The assigned truck turned out to be the same truck used for testing, a pleasant surprise. The 2016 Freightliner, with relatively low mileage, LED lights, chrome accents, automatic transmission, and a meticulously clean interior, exceeded expectations. The truck already featured the Direct TV system and a functioning fridge. The only remaining step was the inverter installation, which was promptly handled at the 24/7 mechanic bay. While the inverter incurred a cost, this was communicated upfront during orientation, and a payment plan was available. The company-provided inverter also included a safety feature to prevent battery drain, addressing past issues with driver-owned inverters.
Hitting the Road and Consistent Miles
Meeting the driver manager marked the final stage of onboarding, characterized by a welcoming and supportive approach. The driver manager offered a choice between regional and 48-state fleets. Opting for the 48-state fleet, the driver requested a brief trip home to gather personal belongings. However, an immediate load opportunity to California and back to Utah presented itself, which was readily accepted. This initial run covered 1400 miles in three days, setting a positive precedent for consistent mileage. Upon returning to Salt Lake City, another load was immediately dispatched, ensuring continuous movement. Loads consistently materialized, often requiring minimal waiting time. Dispatch primarily focused on the CA, AZ, NV, and UT regions initially, before expanding to longer hauls. A 2500-mile run from Tracy, CA, to Maryland was a notable example, contrasting sharply with the shorter hauls experienced at the previous company. Consistent on-time performance further solidified the positive dispatch experience, leading to more long-haul opportunities and consistently high weekly mileage, often exceeding 3,000 miles. The dispatcher maintained a hands-off approach, fostering autonomy and professional respect. Communication was minimal and efficient, primarily initiated by the driver when needed.
Trailer Quality and Operational Advantages
Pride Transportation’s operational efficiency extended to its equipment and infrastructure. While primarily a reefer carrier, a small flatbed division also existed. Trailers were consistently well-maintained, with a significant majority featuring air-assisted tandem pins for ease of use. New trailers were frequently added to the fleet, further enhancing equipment quality. Fuel stops were primarily at major travel centers like Flying J and Loves, and tolls and scales were company-paid via Comdata card. Cash advances were readily available without fees, and routing was flexible, allowing drivers reasonable autonomy in route selection.
Conclusion
In conclusion, the experience with Pride Transportation in Utah has been overwhelmingly positive. From superior equipment and benefits to a driver-centric culture and efficient operations, Pride Transportation stands out as a top-tier trucking company. The consistent miles, respectful dispatch, and overall quality of life have solidified this driver’s satisfaction and commitment to the company. While always open to career advancement opportunities, leaving Pride Transportation would require an exceptionally compelling offer. For drivers seeking a company that values its employees and provides a supportive and rewarding work environment, Pride Transportation in Utah comes highly recommended.
