Road Runner Transportation: Your Frequently Asked Questions Answered

Navigating the world of vehicle shipping can often bring up a lot of questions. At Road Runner Transportation, we understand that clarity and transparency are key to a smooth and stress-free car shipping experience. That’s why we’ve compiled a list of frequently asked questions to address your concerns and guide you through the process with ease. Whether you’re shipping a car for a move, a sale, or any other reason, understanding the ins and outs of auto transport is crucial. Let’s dive into the answers to common queries about car shipping with Road Runner Transportation.

How Much Does Road Runner Transportation Cost to Ship a Car?

The cost of shipping a car with Road Runner Transportation is determined by several key factors to ensure you receive the most accurate and fair price. Mileage is the primary factor; the distance between your vehicle’s origin and destination significantly impacts the overall cost. Longer distances naturally require more fuel and time, influencing the price.

Beyond distance, the type and condition of your vehicle play a crucial role. Larger vehicles like SUVs or trucks, and inoperable vehicles requiring special handling, may incur different rates compared to standard sedans. The timeframe for your shipment also matters. Standard shipping timelines are more economical, while expedited or rush services to meet tighter deadlines will adjust the pricing accordingly.

For those seeking an enhanced level of protection, Road Runner Transportation offers additional services such as enclosed carrier transport, which shields your vehicle from weather and road debris, and top-load service, ensuring your car is placed in a position on the carrier that minimizes potential exposure to leaks from other vehicles. These premium options are available at an increased rate, reflecting the added value and care they provide.

To get a precise understanding of your car shipping costs with Road Runner Transportation, we encourage you to use our online quote calculator or speak directly with our shipping specialists. Read more about how much it costs to ship a car.

How Do I Get a Car Moving Quote from Road Runner Transportation?

Getting a car shipping quote from Road Runner Transportation is simple and convenient. You have two primary options to receive your personalized estimate.

Firstly, for instant results, utilize our instant online car shipping quote calculator available on our website. This user-friendly tool allows you to input essential details about your shipment, such as the origin and destination locations, the year, make, and model of your vehicle, and your preferred ready date. Within moments, you’ll receive a comprehensive quote tailored to your specific needs.

Alternatively, for a more personalized touch or if you have specific questions, you can call our dedicated car transport pricing specialists at (888) 422-7584. Our experienced team members are ready to assist you, gather the necessary information, and provide you with a detailed quote over the phone. They can also discuss any unique requirements or concerns you might have regarding your vehicle transport.

Regardless of the method you choose, Road Runner Transportation is committed to providing you with a transparent and competitive quote, ensuring you have all the information you need to make an informed decision about your car shipping needs.

When Will My Vehicle Be Delivered by Road Runner Transportation?

Understanding the estimated delivery timeframe is a key part of planning your car shipment with Road Runner Transportation. Transit time is primarily determined by the distance between the pickup and delivery locations. As a general guideline, you can expect approximately one day of transit for every five hundred miles of travel. For instance, a 1,000-mile transport would typically have a transit time of around 2-3 days.

However, it’s important to note that this is an estimate, and various factors can influence the exact delivery window. These factors include weather conditions, traffic, and the driver’s schedule and route. Road Runner Transportation strives to provide realistic and dependable delivery estimates.

For a more detailed overview of approximate delivery times based on distance, please refer to our estimated transit times chart. This resource offers a clearer picture of what to expect for different routes and mileages, helping you plan accordingly when using Road Runner Transportation.

Can I Track My Vehicle Shipment Online with Road Runner Transportation?

Yes! Road Runner Transportation provides real-time, 24/7 online tracking for your peace of mind. Once you schedule your vehicle shipment with us, you will receive a unique booking number. This number is your key to accessing our online tracking portal, where you can monitor the status and location of your vehicle throughout its journey.

Our tracking system is updated in real-time, providing you with the most current information available. Beyond tracking, the portal also offers a convenient live chat feature, connecting you directly with a Road Runner Transportation shipping agent. This allows you to ask any questions you may have about your shipment’s status and receive immediate assistance. We believe in keeping you informed and connected throughout the entire shipping process.

Is My Vehicle Insured During Road Runner Transportation?

Absolutely. Road Runner Transportation ensures that all vehicle shipments include basic liability coverage as part of our standard service. This provides you with a foundational level of protection during transit, giving you initial peace of mind.

For those desiring even greater security and more comprehensive coverage, we offer comprehensive insurance options for an elevated level of shipment protection. These enhanced options provide broader coverage against potential damages during transit. You will have the opportunity to select your preferred level of coverage during the booking process, allowing you to tailor the insurance to your specific needs and vehicle value.

If you have any further questions or require more detailed information about our insurance options, we encourage you to call us. Our knowledgeable team can explain the different coverage levels and help you choose the best option for your car shipment with Road Runner Transportation.

How Do I Pay for Road Runner Auto Shipping Services?

Road Runner Transportation offers a variety of convenient payment methods to accommodate your preferences when paying for your auto shipping services. For the initial deposit or full prepayment of your shipment, we accept all major credit cards, providing a quick and secure transaction. We also accommodate electronic transfers for direct bank-to-bank payments, as well as postal money orders and bank/certified checks for more traditional payment options.

If there is a remaining balance due upon delivery, it can be paid directly to the driver at the time of delivery. For balance payments to drivers, we accept cash, bank/certified checks, or postal money orders. This flexibility ensures a smooth and hassle-free payment experience with Road Runner Transportation, regardless of your preferred method.

Does Someone Need to Be Present for Vehicle Pick Up and Delivery with Road Runner Transportation?

Yes, it is necessary for someone to be present at both the vehicle pick-up and delivery locations for Road Runner Transportation services. At the pick-up, a designated person needs to release the vehicle to the driver, provide the car keys, and sign the initial vehicle inspection report, which documents the car’s condition before transport.

Similarly, at the delivery location, someone must be present to accept the vehicle, verify its condition against the initial inspection report, and sign the final inspection report. This process ensures accountability and confirmation of the vehicle’s condition at each stage.

The person present for pick-up and delivery can be yourself or any trusted individual over the age of 18 that you authorize to act on your behalf. This could be a family member, friend, or colleague, providing flexibility and convenience for your Road Runner Transportation experience.

Can I Put Personal Items in My Vehicle During Road Runner Transportation?

Yes, Road Runner Transportation allows you to transport personal belongings inside your vehicle under certain conditions. The total weight of personal items must not exceed 100 pounds. These items should be securely stored in the trunk or the back seat area, kept below the window line to ensure they are not visible and do not pose a security risk.

It’s important to be aware that while your vehicle is insured during transport, personal belongings are not covered by the shipping insurance if they are damaged or go missing. Therefore, we recommend transporting essential or valuable items separately. When shipping personal items with Road Runner Transportation, ensure they are items you are comfortable with potentially not being insured against loss or damage.

How Far in Advance Should I Schedule My Car Transport with Road Runner Transportation?

Scheduling your car transport with Road Runner Transportation in advance is highly recommended to ensure we can best meet your desired timeframe and logistical needs. The further ahead you book, the greater the likelihood we can accommodate your preferred pick-up and delivery dates.

For optimal results and to secure your preferred schedule, we suggest scheduling your vehicle transport at least 2 to 3 weeks in advance of your desired pick-up date. This lead time allows us to efficiently arrange for carriers and routes that align with your schedule.

For urgent or time-sensitive shipments, Road Runner Transportation also offers expedited shipping options to accommodate tighter deadlines. If you require expedited service or are working with a shorter timeframe, please call our car shipping experts. They can assess your options and advise on the best course of action to meet your schedule requirements when using Road Runner Transportation.

Where Will My Car Be Picked Up and Delivered by Road Runner Transportation?

Road Runner Transportation is proud to offer door-to-door vehicle transport service. Our drivers aim to pick up and deliver your vehicle as close to your specified addresses as legally and safely possible. In the majority of cases, this means direct pick-up and delivery right at your doorstep, providing maximum convenience.

However, it’s important to understand that large auto transport trucks require considerable space to maneuver. Factors such as narrow streets, low-hanging trees, tight turns, or local city restrictions on large trucks in residential areas can sometimes limit direct access. In such instances, the driver may request to meet you at a nearby location that offers ample space and is easily accessible for a large truck. This could be a large parking lot of a grocery store, a shopping center, or another spacious and safe location in close proximity to your address. This ensures a safe and efficient loading and unloading process for your vehicle with Road Runner Transportation.

What is the Difference Between Open and Enclosed Car Transport with Road Runner Transportation?

Road Runner Transportation offers two primary methods for shipping your vehicle: open transport and enclosed transport, each catering to different needs and preferences. Open transport is the most common and economical method of car shipping. Vehicles are transported on open-air carriers, typically large multi-car trailers that you frequently see on highways. Open transport is suitable for most standard vehicle shipments and offers broad carrier availability and cost-effectiveness.

Within open transport, the majority of shipments utilize large 8-10 car carriers. For shorter, local moves, smaller carriers holding 2-3 cars may be used.

Enclosed car shipping, on the other hand, provides a higher level of protection. Vehicles are transported within a fully enclosed trailer, shielding them from weather elements, road debris, and potential external damage. Enclosed transport is particularly recommended for shipping classic, luxury, or exotic vehicles where maximum protection is paramount. Due to the specialized nature of enclosed transport and limited carrier availability, it is advisable to book this service in advance with Road Runner Transportation. Read more about the difference between open and enclosed transport to determine the best option for your needs.

What Types of Vehicles Does Road Runner Auto Transport Ship?

Road Runner Auto Transport specializes in shipping a wide array of vehicle types to meet diverse customer needs. Our services encompass the transport of standard sedans, SUVs, and pickup trucks, as well as minivans and oversized vehicles. We also have expertise in handling antiques, classic cars, motorcycles, construction vehicles, inoperable cars, and even boats.

Our capabilities extend to both running and non-running vehicles. If you have a unique vehicle type or are unsure if we can accommodate your specific needs, please do not hesitate to call us. Our team can assess your requirements and provide tailored solutions for your vehicle transport needs with Road Runner Transportation.

How Much Gas Should I Leave in My Car for Road Runner Transportation?

When preparing your vehicle for shipment with Road Runner Transportation, it’s recommended to leave approximately a quarter of a tank of gas in the fuel tank. This amount is sufficient for the driver to load and unload your vehicle and maneuver it as needed during the transport process.

Keeping the fuel level at a quarter tank also helps to minimize the overall weight of the vehicle, which can be a consideration for transport logistics. It’s a practical balance, providing enough fuel for handling while avoiding unnecessary weight.

What is the Bill of Lading and Why is it Important for My Road Runner Transportation Shipment?

The Bill of Lading is a critical document in the car shipping process with Road Runner Transportation. It serves as a formal receipt and contract for the transport of your vehicle. Most importantly, the Bill of Lading meticulously documents any pre-existing damage to your vehicle at the time of pick-up. This detailed inspection, conducted jointly by you (or your representative) and the driver, is recorded on the Bill of Lading.

This document also includes your contact information, shipping details, and the agreed-upon terms and conditions for the transport service. In the unlikely event that you need to file an insurance claim related to your shipment, the Bill of Lading is an essential piece of documentation. It serves as official verification of the vehicle’s condition at the start of transport and the terms of service you agreed to with Road Runner Transportation. Always ensure you receive and carefully review the Bill of Lading at pick-up and delivery.

What is Top Load Service with Road Runner Transportation?

Top load service is an optional, premium service offered by Road Runner Transportation that provides an extra layer of protection for your vehicle during open transport. When you opt for top load service, your car is specifically placed on the upper deck or higher level of an open auto transport trailer.

This positioning is often considered preferable to bottom loading because it minimizes the risk of fluids leaking from vehicles positioned above onto your car. While rare, this can occur in standard open transport. Top load service provides added assurance against such occurrences, making it a popular choice for customers seeking enhanced protection for their vehicles during shipping with Road Runner Transportation.

How Do I Prepare My Car for Shipment with Road Runner Transportation?

Properly preparing your car for shipment with Road Runner Transportation is crucial for a smooth and secure transport experience. Start by thoroughly cleaning your vehicle, both inside and out. This step is particularly important as it allows the driver to conduct a detailed and accurate inspection for any pre-existing damage before transport.

Remove any personal items from the vehicle unless you have arranged to ship them and they adhere to the weight and placement restrictions (under 100 pounds, stored below the window line). Ensure you inform the driver of any special conditions or operational quirks your vehicle may have. Finally, verify that you have about a quarter tank of gas in the car at the time of pick-up.

For a comprehensive checklist to ensure you are fully prepared for your vehicle shipment, please visit our car shipping checklist. Following these preparation steps will contribute to a seamless and worry-free experience with Road Runner Transportation.

Can Road Runner Transportation Ship My Vehicle if it is Not Running?

Yes, Road Runner Transportation is equipped to ship vehicles that are in non-running or inoperable condition. Shipping inoperable cars requires specialized auto carriers that utilize a winch system. This winch is carefully connected to your vehicle, allowing it to be slowly and safely pulled onto the carrier.

Due to the need for special equipment and the additional labor involved in securing a non-running vehicle, there is typically an additional fee for shipping inoperable vehicles. When booking your shipment with Road Runner Transportation, please indicate that your vehicle is inoperable, either by selecting the inoperable option on our online booking form or by informing your shipping agent if you are booking by phone. This ensures that the proper arrangements and carrier type are assigned to accommodate your non-running vehicle transport.

What Car Shipping Service Methods Does Road Runner Transportation Offer?

Road Runner Transportation provides two primary car shipping service methods to cater to a variety of needs and budgets: open car shipping and enclosed transport services.

Open car shipping is the more frequently utilized option and is the type of auto transport commonly seen on highways. Vehicles are carried on open, multi-level trailers, exposed to the elements. This method is cost-effective and suitable for most standard vehicle shipments.

Enclosed transport services involve shipping your vehicle in a fully enclosed trailer, similar in appearance to a larger version of a standard eighteen-wheeler. This method offers premium protection from weather and road debris and is highly recommended for luxury, exotic, or classic cars where preserving the vehicle’s condition is of utmost importance. Road Runner Transportation offers both options, allowing you to choose the service method that best aligns with your vehicle type and shipping priorities.

What is Door-to-Door Car Transport with Road Runner Transportation?

Door-to-door car transport with Road Runner Transportation signifies a full-service approach to vehicle shipping, focusing on maximum convenience for our customers. This service aims to pick up your vehicle directly from the door at your specified pick-up location and deliver it right to the door at your destination.

Our drivers are committed to getting as close as physically and legally possible to your exact addresses for both pick-up and delivery. However, as mentioned earlier, logistical limitations such as street size, obstacles, or local regulations may occasionally prevent direct door-to-door access. In these situations, the driver will coordinate with you to arrange a nearby, easily accessible and safe meeting point, such as a large parking lot or shopping center, to complete the pick-up or delivery. Despite these rare exceptions, the core principle of Road Runner Transportation’s door-to-door service is to provide the most convenient and direct shipping experience possible.

View More Frequently Asked Questions about Road Runner Transportation

View all frequently asked questions.

This FAQ section is designed to provide you with comprehensive answers to your car shipping questions with Road Runner Transportation. If you have further inquiries or require personalized assistance, please don’t hesitate to contact our customer service team. We are here to ensure your vehicle shipping experience is smooth, informed, and satisfactory.

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