Sandy Valley Transportation Services, Inc. (SVTS) is your dedicated public transit provider, offering safe, dependable, and affordable transportation solutions across Eastern Kentucky. Since 1990, we have proudly served the residents of Floyd, Johnson, Magoffin, Martin, and Pike counties, ensuring everyone has access to essential services and destinations. Funded in part by the Kentucky Transportation Cabinet Office of Transportation Delivery and the Federal Transit Administration (FTA), SVTS is committed to meeting the diverse transportation needs of our community.
Your Transportation Needs, Our Priority
At Valley Transportation Services, we understand the importance of reliable transportation. Whether you need to get to medical appointments, work, shopping, or social activities, SVTS is here to help. We offer a range of services designed to make transportation accessible and convenient for everyone.
Demand-Response Public Transit
SVTS operates a demand-response public transit system, meaning we tailor our services to your specific needs. Simply schedule your ride in advance, and we will provide transportation within our service area. This flexible service is open to the public and designed to accommodate various transportation needs.
Medicaid Transportation
We are a registered Kentucky Medicaid transportation provider, ensuring access to healthcare appointments for Medicaid recipients. If you are a Medicaid member in our service area, you can rely on Valley Transportation Services for your medical transportation needs.
Intercity Transportation
Need to travel between counties? SVTS offers intercity transportation services to connect you across Floyd, Johnson, Magoffin, Martin, and Pike counties. This service expands your reach and provides access to regional destinations.
Dial-A-Ride Service
For even greater convenience, our Dial-A-Ride service is available twice a month in each county within Region 14. This service offers extended reach and access to destinations throughout the region. Click on your county below to find out the Dial-A-Ride day in your area:
- Floyd County Dial-A-Ride
- Johnson County Dial-A-Ride
- Magoffin County Dial-A-Ride
- Martin County Dial-A-Ride
- Pike County Dial-A-Ride
Fares and Scheduling
Valley Transportation Services strives to keep transportation affordable. We offer competitive cash fares for our public transit services. For detailed fare information, please click here: Cash Fare Rates.
Scheduling a Trip is Easy!
To schedule your ride, please call us at 1-800-444-RIDE (7433). Our scheduling hours are:
- Monday – Friday: 8:00 A.M. to 4:30 P.M.
- Saturday: 8:00 A.M. to 1:00 P.M.
Please note that normal scheduling services are typically unavailable on major holidays such as New Year’s Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day, and Christmas Day. However, urgent care transportation is available 24/7.
Join Our Team: Transit Driver Opportunities
Valley Transportation Services is currently hiring dedicated Transit Drivers to join our team! We offer competitive benefits for eligible employees, including:
- Competitive pay: $11.00 per hour
- Comprehensive Health, Dental, Life, and Vision Insurance
- Retirement plan
- Access to Aflac
- Holiday, sick, and vacation pay
Qualified applicants should have knowledge of Floyd, Johnson, Magoffin, Martin, and Pike counties. Successful candidates must pass a pre-employment drug screen, DOT Physical, background check, and driving history review.
For more information about driver positions, please call 1-800-444-7433 or 606-886-1936.
Valley Transportation Services is an Equal Employment Opportunity Employer M/F/D/V.
Committed to Accessibility and Non-Discrimination
Valley Transportation Services, Inc. operates its programs and services without regard to race, color, and national origin, in accordance with Title VI of the Civil Rights Act. We are committed to ensuring equal access and opportunity for all.
Title VI Rights
If you believe you have been discriminated against under Title VI, you have the right to file a complaint. For more information about our Title VI program and complaint procedures, please contact us at 800-444-7433 (TTY Dial 711), email [email protected], or visit our administrative office at 81 Resource Court Prestonsburg, KY 41653. Additional Title VI information can be found here: Title VI Information.
Reasonable Modifications and ADA Compliance
In accordance with the Americans with Disabilities Act (ADA), SVTS is committed to making reasonable modifications to our policies, practices, and procedures to ensure accessibility for individuals with disabilities. We strive to provide safe, reliable, courteous, accessible, and user-friendly services to all our customers.
To request a reasonable modification, please contact Stacy Prater or Liza Morrow. Requests can be submitted via:
- Email: [email protected]
- Fax: 606.886.7039
- Phone: 606.886.1936
- TTY: Dial 711 or 1-800-648-6056
- Mail: Sandy Valley Transportation Services, Inc., 81 Resource Court, Prestonsburg, KY 41653
For more information about ADA compliance, please visit: ADA Information.
Language Assistance
Language assistance is available at no cost to the public. If you need information in another language or require website content in other formats, please contact Stacy Prater or Liza Morrow at 1-800-444-7433 or 606-886-1936, or email [email protected].
Contact Valley Transportation Services
Sandy Valley Transportation Services, Inc.
(606) 886-1936 or 1-800-444-7433 (RIDE)
Fax (606) 886-7039
Reasonable Modifications/Accommodations Policy Link
We are proud members of:
Dial 7-1-1* or use these toll-free numbers for communication assistance:
| Service | Toll-Free Number |
|---|---|
| TTY | 1-800-648-6056 |
| Voice | 1-800-648-6057 |
| Speech to Speech | 1-888-244-6111 |
| Spanish to Spanish | 1-866-490-4403 |
