Henry County Transportation Network (HCTN) is dedicated to providing safe, convenient, and cost-effective public transportation services to all residents of Henry County. Our skilled and compassionate team is committed to enhancing the quality of life and fostering independence for individuals throughout the county by ensuring access to essential transportation. We understand the vital role transportation plays in maintaining self-sufficiency, allowing residents to live comfortably and independently in their own homes. HCTN is here to serve all Henry County citizens needing accessible transportation for medical appointments, personal errands, and various activities. It’s important to note that while we accommodate wheelchairs and walkers, all clients must be ambulatory to use our services.
Comprehensive Public Transportation Services in Henry County
HCTN offers a range of specialized transportation options tailored to meet the diverse needs of Henry County residents. These services are designed to be accessible and affordable, ensuring everyone in our community can reach their destinations. Here are some of the key public transportation services we provide:
Convenient Shopping and Senior Center Transportation for Over 60s
For Henry County residents aged 60 and over, HCTN provides dedicated transportation to local grocery stores every Wednesday afternoon. Additionally, for seniors residing outside of Napoleon, we offer transportation to the Henry County Senior Center, fostering community engagement and access to vital senior services. Please contact us to check availability and schedule your ride.
Medical Transportation for Seniors Across Henry County
Ensuring access to healthcare is paramount. HCTN offers medical transportation for Henry County residents over 60 years of age to medical appointments within a 45-mile radius of their homes. This service helps seniors attend crucial medical appointments, promoting their health and well-being without transportation barriers.
Dedicated Veteran Transportation to VA Facilities
HCTN proudly supports our veterans by providing transportation to VA facilities in Toledo, Ann Arbor, Cleveland, Dayton, Lima, and Ft. Wayne. This service ensures that veterans in Henry County can access the healthcare and support services they deserve, without worrying about transportation logistics.
Medicaid Transportation for Healthcare Appointments
We facilitate transportation for Henry County residents with Medicaid to medical appointments approved by Henry County Job and Family Services. This service removes transportation as an obstacle to healthcare for Medicaid recipients, ensuring they can attend necessary medical appointments.
Transportation to Henry County Hospital
HCTN also provides transportation for Henry County residents to Henry County Hospital (HCH) for their healthcare needs. This service ensures local access to medical facilities for residents throughout the county. Please note that some restrictions may apply to this service, so please inquire when booking.
Support for Henry County Board of DD Clients
Henry County Board of Developmental Disabilities (DD) clients can utilize HCTN services with the approval of their support staff. We work in collaboration with the Board of DD to provide accessible transportation solutions for their clients, supporting their independence and community integration.
Scheduling Your Ride with Henry County Transportation
Planning your trip with Henry County Transportation is simple. All rides must be scheduled in advance, and we operate on a first-come, first-served basis, subject to time and space availability. We recommend requesting ride reservations at least 48 hours before your desired pick-up time. While we strive to accommodate all requests, same-day rides may be possible depending on availability. There is no trip prioritization, ensuring fairness for all riders.
To book your ride, please call us at 419-592-8726 during our office hours. Please note that trip requests left via voicemail after 4 PM are not considered 48-hour notice. For out-of-town rides, please call our office between 2 PM and 4 PM the afternoon before your scheduled ride to confirm your pick-up time.
When you call to schedule your ride, please be ready to provide the following information:
- Details of any special needs or accommodations, such as wheelchair or walker assistance.
- The date and desired time for your ride.
- The complete and accurate pick-up and drop-off addresses.
- Your name and telephone number for contact purposes.
- Information regarding a Personal Care Attendant (PCA) or any other relevant details.
Will-Call Option for Return Trips
If you are unsure of your exact return trip time, you can schedule a “Will-Call.” With this option, simply call our office when you are ready to be picked up for your return journey. Please be aware that with a “Will-Call,” you may experience a wait time depending on driver availability in your area. We appreciate your patience and will do our best to arrange your pick-up as promptly as possible.
Henry County Transportation is your partner in maintaining independence and accessing the services and activities you need. Contact us today to schedule your ride and experience reliable and caring public transportation in Henry County.
